FAQs

Q: What sizes of buckets do you offer?
A: We primarily offer durable 5-gallon buckets designed for everyday use, but stay tuned—new sizes and limited editions may be coming soon!

Q: What are your buckets made of?
A: Our buckets are made from high-quality, heavy-duty plastic engineered for strength, durability, and long-lasting performance.

Q: Are your buckets food-safe?
A: Yes! Our buckets are made with food-grade materials and are safe for storing food, liquids, and water.

Q: Can I use BucketCo buckets for outdoor use?
A: Absolutely! Our buckets are built to withstand outdoor conditions including sun exposure, water, and rough handling.

Q: Do you ship internationally?
A: Currently, we ship within the United States only. Stay tuned as we explore expanding our shipping options!

Q: What is your return policy?
A: We accept returns and exchanges within 30 days of purchase for unused items in their original condition. Proof of purchase is required. Return shipping is the customer’s responsibility unless the return is due to a defect or our error.

Q: Do your buckets come with a warranty?
A: Yes! All BucketCo products come with a 12-month limited warranty covering manufacturing defects. Misuse, normal wear and tear, or accidental damage are not covered.

Q: How do I clean and maintain my bucket?
A: Simply wash your bucket with mild soap and water. Avoid harsh chemicals or abrasive tools to keep your bucket looking great and lasting longer.

Q: Can I customize or personalize my bucket?
A: Currently, we don’t offer customizations, but we’re always open to ideas—stay connected for future updates!

Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email so you can follow your bucket’s journey to your doorstep.

Q: Do you offer gift packaging or gift cards?
A: Currently, we don’t offer special gift packaging or gift cards, but all orders arrive securely packaged and ready to impress.

Q: Can I send a bucket as a gift to someone else?
A: Absolutely! You can enter the recipient’s shipping address at checkout to send your BucketCo bucket directly to them.

Q: Do you offer any seasonal or limited-edition buckets perfect for gifts?
A: We occasionally release limited-edition buckets—subscribe to our newsletter or follow us on social media to stay updated on new launches and special editions.

Q: Can I include a personal message with my order?
A: We don’t currently offer a gift message option at checkout, but feel free to reach out to us after your purchase—we’ll do our best to assist!

Wholesale Customer Questions

Q: How can I inquire about wholesale pricing and orders?
A: We welcome wholesale inquiries! Please visit our Wholesale Inquiry page linked in the footer and we'll follow up with you within 48hours.

Q: Is there a minimum order quantity for wholesale purchases?
A: Yes, wholesale orders require a minimum order quantity. Contact us directly for details specific to your order needs.

Q: What are the payment terms for wholesale customers?
A: Payment terms vary depending on the order size and customer history. Typically, we require full payment upfront for first-time wholesale orders.